Customer identification and demographics

Site planning and spatial programming

Construction and scheduling

FF&E specification reviews, delivery scheduling

Maintenance functions, PM scheduling, oversight, MOP systems

F & B layout and economy of motion.

F & B equipment procurement, FOH & BOH

Guest experience, public space design, comfort, emotion extraction

Employee utilization of space and equipment

Lighting, sound, aroma, HVAC

Facility audits

Security structure

Parking lot and porte cochere layout and operations

Waste management

CAD utilization

Ongoing competitive analysis

PR, marketing, social media, SEO, PPC

Pre, grand, and post-opening support

Accounting and Bookkeeping

Controller Functions

Operating budgets and forecasting

P&L analysis, education, and planning

Labor and productivity analysis

Employee and labor relations

Pre-opening budgets

F&B business pro forma evaluation

Food, Bar, Catering/Event Menu Creation and Standards

Sommelier level beverage training

F&B venue guidelines and standards

Guest experience and engagement optimization

Prime Cost and COGS training and implementation

Food safety and alcohol service training and certification

Inventory control

POS discovery and implementation

Chef/Management and staffing recruiting and placement

FOH & BOH onboarding, training, and continued performance evaluation

Room service implementation and execution

Guest Experience Audit & Research

Front Desk Performance

Culture & Team Efficiency Analysis

Position Reevaluation and Restructuring

Property Health Audits

Techniques and solutions for cultural improvement and consistency

Spa facilities and operation

Pool & hot tub facilities and operation

Grounds, trails, ponds, gardens, orienteering courses

Rope/challenge courses, zip lines, rock climbing walls

Fly fishing classes

Cooking classes, themed parties

Foraging opportunities

Gift shop and sundries

Art installation & consignment management